https://www.dianalwong.com/work daily 1.0 2022-02-22 https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543899507261-7P4QD8HR39GVMG72IODO/illustration_V1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543904362326-5WMLTSBAKXRKIGC8OT91/final_illustrations.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543877204698-FK6LR0VJE86TI4B7Q9XQ/Thematic+Exploration_3.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543880139218-WDK6TNI5T508QVARHA9O/Atmos+Style+Guide.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543881012935-I9I4GRDW54U61RHWDRYO/Icon+Explorations+V2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543877035998-HSY3Z3T3XUBPTMK1L0MA/Thematic+Exploration_2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543876572254-P3UEZ4XLS55C7HFX59IV/Thematic+Exploration_1.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543878003986-LFU90TS37VJP6FZCFP10/UX+Sketch.png Work - Sketching the UX Referring to a familiar weather app UX pattern of swiping from one screen to the next for transitioning between locations, I sketched out the content layout of Atmos. The content on each screen is formatted the same. What’s missing are my illustrations and accompanying animations. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544320020002-9PS9BGSISGJGRFRT6868/Weather_App_Prototype-Mockup.gif Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543965373144-HTY4KGW18GNTKI4WJRN1/Flow_2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543955968844-2DR15V0L2H8C58LKQ135/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543965945806-GC8XHVYJAJB8CZBJAXQ2/Flow_4.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543995501014-US44V3KUUKK8O2XKV81I/NEXT-prototype-3.gif Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543995380545-K3QV1SQKK0AW3FTV230I/NEXT-prototype-1.gif Work A brand new user opens NEXT for the first time and creates a new task. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543965607112-ND08E26NJZMEJ459AO7A/Flow_3.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543966027350-5N6FON740K7MGQCHMELW/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543959465784-12JB37HV6HJBUK2UARSS/User+Story+Image_2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543959536292-E4JYKGYRTDQDGAVHI9VO/User+Story+Image_3.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543995454084-0YKDNWMLT3V9R66KCF28/NEXT-prototype-2.gif Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543964423772-80IWC2F3W50AQJKV8HDL/Style+Guide.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544599405445-PKHPEJRDHSB1WZY2Q2GP/Moodboard_A+Breath+of+Fresh+Air.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544642878993-DCL0E8FPK7M3V64YK6WK/Showcase_Image.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544599523888-YOGAJU8WH93Z6WE9FN9Z/Moodboard_A+Modern+Take+on+Retro.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543959234358-VHRU45I5WL2MG0PLC4Z1/User+Story+Image_1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543961320984-ZFPLDM5WVH9MGDJ23GEY/UX_Part+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543963302610-LDD190VCLNRF0UOXE2VC/UX_Part+2_V2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543965186490-RCAM9MFH5YX2AFMTGJP6/Flow_1_V2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543954809604-QRYVS27802VHP6CWN2CD/Competitive+Analysis_Part+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1543963409073-7VU2UB29R6F998WDQAR9/Information+Architecture.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544599630306-0D48EREY15FLMET3OTY0/Moodboard_Urban+Minimalism.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544062736883-AC5NL315T888JLTPO0RL/Moodboard_Story.png Work - Game-like Interface A game-like environment provides an immersive experience for the user. The AI functions as a guide that leads the way for the user. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544155914866-W0QF73XLG3XL7RHRYFZ8/Explorations-5.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544220716185-D0HDY7IHW40LAHHDCVAL/Fourth+Use+Mockup_Part+2.1.png Work - Part 2: Sonder Alerts the User About An Upcoming Social Event At a later date, the user receives a scheduled notification from Sonder to help her prepare for anxiety triggers. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544226214792-EARQ6W7JCL5KO9MUN577/Sixth+Use+Flow+V2_Version+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544133102730-4ZTUX5OOPPOTET76N848/Emotion+Detection.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544058834855-OECB8YZ6JVCJV5KI3UV5/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544060136071-P2TKHBZBBDX5UOUDL5QM/O_Card+Sort.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544062795252-BFRWWPUJ43UBHQA9KV9Z/Moodboard_VUI.png Work - Voice Assistant Interface A voice assistant lets you know it’s listening and always anticipating your needs. Communicating with voice feels natural and engaging. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544224499451-HSTPQKENKXFB2CDFPV7V/Fifth+Use+Flow+V2_Example+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544155795072-A5CS05JSJCQRPTF3WFOQ/Explorations-3.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544224383776-IKHDI84D78DCTA2VSX3L/Fifth+Use+Mockup_Example+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544059707434-Z0QU533A5G29WFHNY0C6/Sixth+Use+Journey+Map+-+V1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544209244651-UCXFXDWYO58FMIEAY1MH/Second+Use+Mockup_Part+2.png Work - Always Provide Options Rather than commit the user to a specific exercise, the new design always presents her with more than one option. This approach gives the user more agency in determining what would be effective for her and what she has time for. I also cut out the detailed stepwise instructions leading up to each exercise because they were overly prescriptive. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544208844558-RQ51MM8JDT3HT79MDX8G/Second+Use+Mockup_Part+1.png Work - How Are You Feeling Right Now? To address the dissatisfaction with the finite number of conversation paths on the home screen, I replaced the session options tiles in favor of starting every session with an open-ended prompt that asked the user how she is feeling at the moment. The same information is gathered from the user and there’s the added benefit of cutting a step (selecting a tile) out of the flow. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544215807075-SDK6U52UELKDNZTMLYUU/Third+Use+Mockup_Part+2.png Work - Eliminate Redundancy Participants were similarly flustered with having to answer consecutive open-ended questions to describe their anxiety. In the redesign, I removed all of the open-ended “How are you feeling?” prompts that come up mid-session. Instead, they will only appear at the bookends of a session. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544152244969-VRPTD2QI7FX5ZXLUWSAD/Explorations-2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544216106170-5TGBYLX5ZFAH7UY4A7IA/Third+Use+Flow+V2_Part+2+%28NO+STEPS%29.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544052669842-LMD8KW0C6SQUPYJ8F6UB/Empathy+Map+3.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544161473668-R8V8I0Y41I115VXZMS59/First+Use+Flow+Wireframe_Part+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544059770296-728Q026D2YZYU2ASGHN4/Sixth+Use+Journey+Map+-+V2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544672189314-LQ23UOAU080VITTQ5H66/Adaptive+Logos_image.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544066128637-7PZHGLIMQ3KB1G5V4G1A/Dots-proof+of+concept.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544680158155-ZWY9U9XHT4R2G8XJP71G/Sixth+Use+Flow+V2_Version+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544155838345-4RJ7BIN9LI1V7OTGDV7L/Explorations-4.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544060235604-HPR8UNUMJDJPMEBOP74D/H_Card+Sort.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544162518499-9XEILHXNAX0DPDYL8CNW/First+Use+Flow+V2_Part+1+%28NO+STEPS%29.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544221104102-8CIVJG70CBGBHXZXDL34/Fourth+Use+Flow+Wireframe_Part+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544129344619-M9T1Z9QJEHXG2PY0Y925/Therapies_Psychotherapy.jpeg Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544208735812-J4Z1HDRYGELEOWFWBEEC/Second+Use+Flow+V2+%28NO+STEPS%29.jpg Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544224826405-45DG7YNUV1JISS9Z0D9V/Fifth+Use+Flow+V2_Example+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544058458290-6U7FIRP9ZFIPU9W1IKT6/Fourth+Use+Journey+Map+-+Pt+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544220963127-U4TIVJ6IV7OER0M7LHW9/Fourth+Use+Flow+V2_Part+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544057647819-X4S5CTS2GO8LHH9PUOJC/First+Use+Journey+Map.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544135680685-JBNUS7NCXCVOMJC7RLTG/AI+driven.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544245651367-8OWD3SVGGFHHVDCCPPE1/usability-test-photo.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544058253767-KNRQ8FH6NZTQZPIB0SUT/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544662902617-8KIZ7C0AO2J1DOQ6PM83/Competitive+Analysis.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544058874436-F0UAS3O3XQ3ZB5DHHLSF/Fifth+Use+Journey+Map+-+Ex+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544062681556-QT9P5JAM6LWG7GAFESHQ/Moodboard_Chatbot.png Work - Chatbot Interface Interacting with a chatbot feels pragmatic and immediate. It’s familiar and accessible, like texting a friend. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545246432019-HO2D5EM5F6UZ37BT4NRP/Evaluation+Matrix.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544226056074-XAESB8OSMYA1QGZO7YZY/Sixth+Use+Mockup_Version+1.png Work - Version 1: Profile Overview User accesses her profile to get an overview of her overall progress (usage history, streaks, mood tracker over time) since she started using Sonder. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544221248190-WS7CEF6JNL2MSHU85Q65/Fourth+Use+Flow+Wireframe_Part+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544215994384-4EGMHKXDCGPEJZHNNA0Y/Third+Use+Flow+V2_Part+1+%28NO+STEPS%29.jpg Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544220219560-EVXGJZ6CJSC2T9VQTCQH/Fourth+Use+Flow+V2_Part+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544224141310-CU0CICU3YX9XB0FJZ1HF/Fifth+Use+Flow+Wireframe_Example+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544162704621-9C83RCNGXCDKBIZ8X9QH/First+Use+Flow+V2_Part+2+%28NO+STEPS%29.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544226170386-EO6PZTUB5LJ0ETXK6WUO/Sixth+Use+Mockup_Version+2.png Work - Version 2: In-Session Progress Update After the user completes an exercise for the nth time since she started using Sonder, it lets her know that this exercise tends to be effective for her. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544129416818-YODSCZFH38AKDRVAD7KB/Therapies_Relaxation.jpeg Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544161576666-4PGI4LABNWR6YXPEO913/First+Use+Flow+Wireframe_Part+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544161932014-QZIMHG6GTOXIP9IKX401/First+Use+Mock+Up_Part+2.png Work - Importance of Educational Context I also increased the amount of educational context and instruction that Sonder provided throughout each session. This is to ensure that users understand the value of every exercise and how to complete them. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544161846524-7HABX4TTSTNDFAXECXI4/First+Use+Mockup_Part+2.png Work - Default Entry: Voice Recording All three usability test participants expressed how cumbersome it was to have to make a video recording for every open-ended entry. To address this, I changed the default user entry method to voice recording. Only after the user becomes familiar with the voice recording feature will Sonder reveal the video recording feature. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544226640467-C793IDG6OZAN8QHX9EOH/Sixth+Use+Flow+Wireframe_Version+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544129543685-0IPF6KPUQFEXXEEUFE5J/Therapies_Confidence.jpeg Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544061723533-89XWEXM8MYI8OVFWHFL6/User+Flow+V2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544214753926-MS6IDW9LO0DUNRJLPW0I/Third+Use+Mockup_Part+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544066071502-HC41YIFQ11JXRLNSVRZO/Dots-motion-study.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544940313131-AU4CEZ4LSRLA4269R2T9/showcase-image.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544224667536-EGI8RGKT2Q6J3TGTQOTP/Fifth+Use+Mockup_Example+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544208616732-4Q5GPRJSM6AMRRWECPSE/Second+Use+Flow+Wireframe.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544161679800-WYWXMUVMBBQ1ZT9ZT17S/User+Flow+V1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544215916619-RZ5EE7AW8ZMYCSYRQFD8/Third+Use+Mockup_Part+3.png Work - Multiple Choice Questions Finally, at any point when an open-ended CBT question could be substituted with a multiple choice, Sonder will present the latter to expedite the session. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544066256189-OYFK9W3DIZS0NUIV4UIJ/Style+Guide.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544061096602-JU3TQEBX9WENFMXWK40O/Usability+Test+Findings_2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544663808941-RVPE8OG51BVJI1LT3JXY/Interview+Script.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544224256992-IPRFTCK9H025N20KZ567/Fifth+Use+Flow+Wireframe_Example+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544052606420-BZARGU76EXIN1TGKOK8O/Empathy+Map+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544209006155-QELTTEKMQGF6VT4NMF62/Second+Use+Mockup_Part+3.png Work - When The User Is Ready, Introduce Video Entry Only when the AI has established that the user obtained value from using the app does it reveal the video recording feature as an optional alternative to the default voice recording feature. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544213849230-TSRAN0AXH3CW6A67LJSJ/Third+Use+Flow+Wireframe_Part+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544058492953-QME6V9M8PUK5EP1FILCS/Fourth+Use+Journey+Map+-+Pt+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544226568550-43YT6YFECZDZNCUNZNF0/Sixth+Use+Flow+Wireframe_Version+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544671773195-VJ2XGVX4HMOYIL1699X3/Google+Assistant.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544061121830-6X68S9LFG76085RHZ1RV/Usability+Test+Findings_3.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544060182596-Y72CD42R7KKZR541VF7E/M_Card+Sort.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544213038172-K0U0COTS1IX2XZN3OG6J/Third+Use+Flow+Wireframe_Part+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544058188232-28HLWTPHB3408YHMLJ94/Second+Use+Journey+Map.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544061071374-NOALXVA2HTDI9GYUHFYM/Usability+Test+Findings_1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544152180829-ILRGB5Y2UV8KBDX3ZGLL/Explorations-1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544219853774-1GUH3KRK2I8SUJBE6IJS/Fourth+Use+Mockup_Part+1.png Work - Part 1: User Opts to Receive Alerts Sonder asks if the user would like to receive alerts to check in before scheduled social events. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544052643012-QI000LMWZ942ZZSCU633/Empathy+Map+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597110943-YLODQNEQGAQDZA6L9B5P/Empathy+Map+6_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597162780-VBFKG22J743BVC0AYUDR/Pains+%26+Gains+Affinity+Map_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544504685427-X1LFIA4R2DN6G4MH6C63/Prototype-3.2.gif Work - Discussion Groups User scrolls through recommended discussion groups, taps one she likes, reviews the group details, and joins. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544591044408-VR5M9KEAR98BIAG5LMGF/Create+Reading+List.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544505371032-OC95BQS220TH61FAB1V8/Prototype-5.1.gif Work - Add a Book to Bookshelf User adds a book from her discover feed to the Want to Read section of her bookshelf. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597762993-9PKDDLDYB8V1EHRI6031/POV+%26+HMWs+2_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597007688-VIJ29QTSXRZOO0XBNBYF/Empathy+Map+1_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544503050940-HPTOZRF8XCE36P4NJPUT/Prototype-2.5.gif Work - Audiobook Timer While listening to the audiobook, user sets a timer for 15 minutes, after which the audio will pause. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544591215045-PGF4IWQJUQ7YCSYZRZ8Y/Add+Reading+List.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544505709062-H2HZCPFOW7P3ISF9ZLXF/Prototype-5.3.gif Work - Create a Reading List User creates a custom reading list and adds a book from her bookshelf to it. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544598141189-P7A6Z8KNIOHVLD7HUMGQ/Competitive+Analysis_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544495696938-I9NAGOI9HTR44A6PS1WO/Storyboard+3.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544500270412-8SBXICLNVJ1JW29WQIRT/Prototype-1.1.gif Work - Walkthrough & Sign Up User opens Librii for the first time, swipes through walkthrough and creates an account. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544596909057-YF0ZSM9RUWJMVG39BG7S/Empathy+Map+3_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544584963327-LVRILFRXIM0YJIN2EAAH/Switch+Between+Audio+and+Text.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544506443738-K01XYGZZBZJ8UX87GXOC/Prototype-6.2.gif Work - Challenges User peruses reading challenges and selects one to participate in. She then scrolls through the challenge’s recommended books and picks one to read. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544583320879-YD61B22PIFJMOM9NCN1C/Onboarding.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544502495342-929O09CFV37UE20RUDAM/Prototype-2.2.gif Work - Book Details & Book Reader User finds a book she likes, reviews the book’s details, and starts reading. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544590888749-X9VESCV5C805V4CUZIVF/Add+Book+to+Reading+List.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544586744513-G8NBPXKNQFPB5LOEYNEF/Follow.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544506610791-E6QX0VBABPDHD7NSISKN/Prototype-6.1_V2.gif Work - Profile User scrolls through her own profile. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544585605627-GF9TY8DVDG2EKCDHG6EI/Set+Time+V2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544585874997-WH0SG3S9BPGPXV39OAS4/Set+Goal.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544505962633-NAV2NLOA425MUEITAUUX/Prototype-5.4.gif Work - Add a Reading List to Bookshelf User adds a reading list from another Librii member’s profile to her own bookshelf. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544497528666-XQSZF5LZMPUHY32ZJ5FL/Style+Guide+Part+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544502746235-UJ6K1J7N1D9BKBANUIA8/Prototype-2.4.gif Work - Mobility Between Text Reader and Audiobook While reading, user switches to the audiobook, and then back to text. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544584338764-D4QYKEZPWONDGY6HPNM1/Discover.png Work - Discover Feed https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597634126-AXD424JUEFWKWFSHX0AV/User+Persona+2_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544500642967-YQMBV9HWAGOGU85TJOF1/Prototype-1.2.gif Work - Personal Preferences User completes a preferences questionnaire, selects social media friends who are also Librii users to follow, and waits for book recommendations to load. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597735039-ULUXPPYG4RL9TB7USVB6/POV+%26+HMWs+1_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544504415130-C08AW4SCJL5UNJM006XI/Prototype-3.1.gif Work - Community Feed User scrolls through a feed of activity and updates from Librii members that she follows, taps on a friend’s update to see the full content, and interacts with it. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544505113804-U2FXZYAA0JHOZ3QRSTLS/Prototype-4.gif Work - Add Members to Follow User swipes for Librii members to follow, finds someone interesting, scrolls through her profile, and follows her. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544495595819-Y6SDIY4ONVBKQANF38KB/Storyboard+2.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544584812374-WQTCPTEEO3YVMWI6VKG1/Book+Reader.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544495518041-PQ4WGKUNGPY41BGXZ87U/Storyboard+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544586358417-MTXEO8HP0C3XNUD4IOU9/Community+Feed.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544502636027-Q4XONXIFY8LOZ6GCG3SF/Prototype-2.3.gif Work - Set Reading Goal While reading, user decides to create a reading goal and sets a completion date for the book. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544586543008-4L98MAE5J3W6JSGEFBVM/Discussion+Groups.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544657923135-OE17V0CP40G0EHD6W915/Showcase_Image.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544591871650-IQERN4OBT3L8Z5M2P7MW/Me+%26+Challenges.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597073778-KRTXC64IVBHZA1WAPEKV/Empathy+Map+5_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544501805227-VCKLB9QZ710P9A54YUWE/Prototype-2.1.gif Work - Discover Feed User scrolls through her personalized discover feed. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597552081-G08MZLOE3EZN150WDCA2/User+Persona+1_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544596771118-SDWQY9AQPJFJ8FF91B71/Interview+Script_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597681409-L1TYX8BE79T8DTVUPA58/User+Persona+3_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597045404-6IJ5XM7521EIZQYJAQH2/Empathy+Map+2_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544596948477-E1VFL492XG7T27TI9X35/Empathy+Map+4_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544597794091-26EOKAJIMIHF0S0Z2CIM/POV+%26+HMWs+3_Blue.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1544497407539-EK0RS0XNZD5ZT25JTWQZ/Style+Guide+Part+1.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1589424919061-YN3HHY8STM3O7BM5L612/image-asset.jpeg Work With the closure of gyms, I picked up running. As Liz Lemon would say, "I'm gonna run in circles so I can live longer!" https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1605395330483-LF37WYEC3DSWHSC045WN/portfolio-2.png Work Quaroutines. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1593365063175-4PEMFM5R0QULJRPGSUXR/IMG_0076.PNG Work …and watched all the British television I could lay my hands on. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1612048557313-7V5S3SZ04RAHATJLMLD2/portfolio.png Work I was filled with ennui. Seemingly everything made me cry. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545358743292-DWM4MYQ17BII8CBWDJTN/myart-babygirl.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545357834266-FRGZ9SIET38WCQD7P0QG/myart-babyboy.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/c52e5b70-defe-4d76-ab0c-30a814210af5/amabie.png Work - Make it stand out On an episode of the podcast 99% Invisible, I learned about a Japanese spirit that protected against pandemics. Inspired, I designed an enamel pin and mailed it to everyone I cared about, hoping this amulet would keep them safe. I even went through great and embarrassing lengths to get one in the hands of Roman Mars—the podcast host, but that's a story for later. https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1631594372362-X2NI0J18GDHGVU5YVFOV/IMG_2371.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/bec2f138-d3be-4dda-bca5-bf05190b7592/IMG_2612.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/727aadc2-b932-4d02-8f1a-d852ad2ec99c/IMG_2420.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/c21306c4-e552-403d-9822-f134c7a8da20/IMG_2471.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1631594547314-1XA284PVKI48HUVB62NF/F07DC1E2-6C9B-488E-9D55-FCC2654A37A9+2+2.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1631594585387-5MQHHCGFA9DMRWEHIBVD/IMG_2323+2.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/9b138c75-49ab-4ddf-89a2-385964f7b325/IMG_2501.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1631594447638-J6O6FIN0WURS4VLD97LJ/IMG_2303+2.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1589424739029-L4L0YNEL08DSW4SSCCF8/01CE2106-2A31-42FC-BFF4-0A065C9C2BEF.jpeg Work When it became apparent that the pandemic was going to be indefinite, I did a lot of spacing out… https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1589424778991-K5HA5FCC50D2ZT5TVJZK/image-asset.jpeg Work …listened to countless hours of podcasts to fill the time… https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545360685863-RRYGSVLJEA3J9OPKOD6N/myart-trees.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1631595996027-VQGWEM4W0KYAOESUSXKM/burger.jpg Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1631594855652-RGKQXTR2FK1R5JZZL2TY/680787DC-BA05-4B5B-AB3D-E63E459E380D.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1631595428108-BUSALH3OIPDG66LPIVX4/66332CAD-93B5-4642-BB73-002FBB731D67+3.JPG Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1631594999937-GERDXN1XD30PDX6VC5P8/IMG_2084.jpg Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545359250749-ZWLNQH1T9O8LZ2H3052L/myart-girl.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545359326288-EMH4ZA339QPBJK4GZH01/myart-leeks.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545360845529-37DFQETIBY4DEMOZCE1R/myart-turnip.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545360780895-Y9ZZE7RXE6WZ1MHCQJ42/myart-tulips.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545360627478-G9O3W85T0Z00F0QHDX2W/myart-pears.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545360254840-KRTWI0BRS9VJY3ICN8FG/myart-onions.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545358875936-HDM4ZUHR3L6U70E77UB2/myart-croissants.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/1545360579039-Z6IBEGIUSEMAL0BEYER8/myart-peaches.png Work https://images.squarespace-cdn.com/content/v1/5c0596c4a2772c7d8ae9f582/db102957-ba7b-4bbd-928d-2612d6d940c4/new.png Work - 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